TERMS & CONDITIONS
The Staten Island School of ROCK
4 Giffords Lane
Staten Island, NY 10308
(718) 984-6988
SORStudios@gmail.com
Last Updated: July 2026
Welcome
Welcome to The Staten Island School of ROCK. Our mission is to provide an exceptional music education experience while maintaining fair and consistent policies for all students and families. By enrolling in lessons, camps, rehearsals, or events, you acknowledge that you have read, understood, and agree to the following Terms and Conditions.
Tuition & Billing
Tuition reserves your student’s weekly lesson time and Coach.
Tuition is billed monthly and is based on enrollment, not attendance.
Monthly tuition is due in advance and will be automatically charged using the payment method on file.
Tuition remains the same regardless of the number of lessons in any given month.
Returned payments or declined credit cards may be subject to additional processing fees.
Lesson Attendance
Students are expected to arrive on time and prepared for every lesson.
Lessons begin and end at their scheduled times. Late arrivals cannot be extended beyond the scheduled lesson time.
Student Cancellations
If your child is unable to attend a lesson, we ask that you notify the school as soon as possible.
Lessons canceled with less than 24 hours’ notice, missed lessons, or “No Call / No Show” appointments are not eligible for a refund or private makeup lesson.
Coach Cancellations
If a Coach is unavailable due to illness, emergency, vacation, or scheduling conflicts, The Staten Island School of ROCK reserves the right to:
Assign a qualified substitute Coach.
Schedule the student into a Virtual Group Makeup Lesson.
Provide another reasonable instructional alternative at the school’s discretion.
Substitute Coaches
To ensure uninterrupted instruction, The Staten Island School of ROCK reserves the right to assign a qualified substitute Coach whenever a student’s regular Coach is unavailable.
Lessons taught by a substitute Coach are considered fulfillment of the student’s scheduled lesson.
Makeup Lessons
Because of the limited availability of our Coaches and lesson schedules, The Staten Island School of ROCK does not offer private one-on-one makeup lessons.
Students who qualify for a makeup lesson will be scheduled into one of our Virtual Group Makeup Lessons, which are designed to reinforce previously taught material while allowing students to remain current in their musical development.
Virtual Group Makeup Lessons fully satisfy the school’s makeup lesson obligation.
Students are responsible for attending their scheduled Virtual Group Makeup Lesson. Missed Virtual Group Makeup Lessons cannot be rescheduled.
Concerts & Performances
The Staten Island School of ROCK proudly hosts multiple student concerts each year.
Participation is optional unless otherwise noted.
Concert registration fees and admission tickets are non-refundable.
Students participating in concerts are expected to attend scheduled rehearsals.
Weather Closures
If the school closes due to severe weather or another emergency, lessons may be:
Conducted virtually
Rescheduled as a Virtual Group Makeup Lesson
Otherwise accommodated at the school’s discretion
Virtual Lessons
Virtual lessons are considered equivalent to in-person instruction.
Students are responsible for having a reliable internet connection and appropriate equipment.
Technical difficulties on the student’s end do not qualify for additional makeup lessons.
Withdrawal
Students wishing to discontinue lessons must notify the school in writing.
Monthly tuition is not prorated.
Failure to attend lessons does not constitute withdrawal.
Refund Policy
All tuition, registration fees, concert fees, camps, workshops, ticket purchases, and other payments are non-refundable.
The Staten Island School of ROCK does not provide cash refunds.
In situations where the school determines an adjustment is appropriate, any approved refund or credit will be issued solely at the school’s discretion and will be applied as a credit toward future tuition or services. No cash refunds will be issued.
No refunds will be issued for:
Missed lessons
Student cancellations
No-shows
Forgotten appointments
Concert registrations
Concert tickets
Camps
Workshops
Merchandise
Gift certificates
Media Release
Students and parents grant permission for The Staten Island School of ROCK to photograph and record lessons, rehearsals, concerts, camps, and school activities.
These images and recordings may be used for:
Social Media
Marketing
Advertising
Website
Promotional materials
Parents wishing to opt out must notify the school in writing.
Student Conduct
Students are expected to conduct themselves respectfully toward Coaches, staff, fellow students, and school property.
The Staten Island School of ROCK reserves the right to suspend or terminate enrollment for behavior deemed unsafe, disruptive, abusive, or inappropriate.
Parent Responsibilities
Parents agree to:
Maintain current payment information.
Review Parent Portal communications.
Keep emergency contact information current.
Ensure students arrive on time for lessons.
Personal Property
The Staten Island School of ROCK is not responsible for lost, stolen, or damaged personal property brought onto school premises.
Limitation of Liability
Participation in music lessons, rehearsals, camps, performances, and school activities involves inherent risks.
By enrolling, parents voluntarily assume these risks on behalf of their student.
The Staten Island School of ROCK’s liability shall be limited to the amount of tuition paid for the applicable month.
Changes to Policies
The Staten Island School of ROCK reserves the right to modify these Terms and Conditions at any time.
Updated policies become effective immediately upon publication on the school’s website.
Contact Information
The Staten Island School of ROCK
4 Giffords Lane
Staten Island, NY 10308
Phone: (718) 984-6988
Email: SORStudios@gmail.com
sale up front, lessons in a 4×4 storage area] and happened to see a drum lesson taking place. There was a drum instructor and student. Both were playing on practice pads. If you don’t know what a practice pad is, it is a pad most drummers use to warm up and play rudiments, or they are used when you can’t play too loud. Then I looked around and saw no drum set! I wondered how in the world can you teach drums without a drum set. Well, that’s not how we teach you how to play drums!
a year before you actually learn how to play a song…not a song that you like, but a song from your music book. I know that’s not how I’d like to learn how to play the piano!
probably seen it dozens of times. Music schools showing their instructors playing sweep arpeggios, blazing through major scales and tapping like Eddie Van Halen. Cool right? Well, yeah, if you already know how to do that. But then it gets better…The instructor in the video shows you the notes he (or she) is playing in slow motion. After an hour or so you finally get this awesome part down. Now what? You go to rehearsal with your band and you say; “Hey guys, look what I can do! I just learned this from my guitar teacher. He even has a Youtube channel with these really awesome guitar riffs. You should have a look”. So your bass player, rhythm guitar player and piano player ask; “That is great…let’s put that in our new song! What key is it in? What chords should we play in the background?” And your response; “Hmmmm good question…there was no mention of that in any of the lessons I took!”